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Privacy Policy

1. Business information

  • Company name: Patriya Co., Ltd.

  • Address: 2F, Higashi-Ota Building, 2-14-22 Higashi-Ota, Kisarazu City, Chiba Prefecture 292-0043, Japan

  • Representative: LUGREZI Patrick, Yasushi Sudo

  • Contact information: 050-8892-7678 contact@heritagejapon.com

2. Methods of collecting personal information

We collect your personal information in the following ways:

  • Information provided through the input form at the time of product purchase.

  • Information provided when responding to inquiries or customer support.

  • Information provided when subscribing to the newsletter

3. Types of personal information collected

The personal information we collect includes the following:

  • full name

  • address

  • telephone number

  • email address

  • Shipping information

  • Purchase history

  • Payment information (credit card information, etc.)

4. Purpose of Use of Personal Information

Our company will use the personal information we collect for the following purposes:

  • Provision and delivery of goods and services

  • Order details and delivery information

  • Notifications about new products and campaigns (with customer consent)

  • Inquiries and complaint handling

  • Service improvement through marketing data analysis

  • For legal compliance

5. Provision of personal information to third parties

We will not provide your personal information to third parties except in the following cases:

  • If the customer consents

  • In cases based on laws and regulations

  • When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the customer's consent.

  • When it is particularly necessary for the improvement of public health or the promotion of the healthy development of children, and it is difficult to obtain the customer's consent.

  • When it is necessary to cooperate with national agencies, local governments, or those entrusted by them in carrying out duties prescribed by law.

6. Secure management of personal information

Our company will properly manage our customers' personal information and take necessary measures to prevent leakage, loss, alteration, etc.

7. About Cookies

Our website may use cookies to improve user experience and for access analysis. If you do not wish to use cookies, you can disable them in your browser settings.

8. Disclosure, correction, and deletion of personal information

If you wish to request disclosure, correction, or deletion of your personal information, please contact us at the following address. We will respond promptly after appropriate identity verification.

9. Changes to the Privacy Policy

We may revise this Privacy Policy in accordance with changes in laws and regulations or changes in our services. Significant changes will be announced on our website.

10. Contact Information

For inquiries regarding this Privacy Policy, please contact us at the following address:

This Privacy Policy will be effective from March 2, 2025.

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